Frequently Asked Questions

It’s our pleasure to answer any questions you have, if your question is not listed here just send us an email.

No. Just install an APP on your Android phone. You‘ll be given easy instructions and get support to get started. You can upload the product master data via a web interface (also compatible with mobile) or via email.

No. SYMBINARY works very simply. Article data from ERP system can be easily imported into APP via email or web interface.

Of course, labels can always be ordered. Delivery time is about 7 working days.

Yes, it is free in some membership. Please check your member package.

Our minimum term is one year and packages are prepaid for one year at start.

No. Our software is free in every package and there are no additional costs.

Standard support is via email, phone call or video call. Additional on-site assistance is also available at an additional cost. We will be happy to provide you with a quote if required.

Because QR code tags (Tags) have NFC technology. Therefore, prices are linked to both market conditions and order quantities. The fee we give is between HK$5.5-7.5.

Have more questions? Contact us